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We got a new job details in Joanna’s Bail Bonds & they are Hiring Candidates for Bail Bonds collection Agent
Job Details
Company Name : Joanna’s Bail Bonds
Company Location : Modesto, CA 95354
Job Position : Bail Bonds collection Agent
Job Category : Jobs in California
Job Description :
The ideal candidate should have 3+ years of collection experience, be a highly motivated individual that is assertive, creative, dedicated, and persistent. The Collector will be responsible for collecting payments, account management, and for contacting clients to make payments on accounts.
Key Responsibilities
The duties of a Customer Service/Collections Specialist include inbound/outbound calls and/or correspondence in a fast paced, goal oriented financial services department.
Providing excellent customer service regarding customer billing, collection issues, invoice disputes, process and review account adjustments, discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts, debt resolution, assisting customers with payment arrangements and renegotiating payment arrangements when necessary.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Financial Services/Collections Department.
Establish and maintain effective and cooperative working relationships with all relevant team members in the collection cycle.
Essential Functions
Weekly and monthly reporting of delinquent account and production to direct supervisor
Reconcile customer disputes that pertain to payments of outstanding balances that are due
Provide excellent & considerate customer service to team and customers.
Thorough follow up on internal and external customer questions, issues, and requests.
Meet defined department goals and activity metrics
Required Experience and skills
1-3+ years of high volume corporate collections experience.
Strong knowledge of billing, collections, AR procedures
Strong attention to detail, goal oriented, courteous, professional and commitment to account resolution and customer service.
Excellent written and verbal communication abilities. Neat handwritting and accuracy filling out forms is a must.
Ability to prioritize and manage multiple responsibilities
Experience Preferred.
Job Type: Full-time
Pay: $18.00 – $21.00 per hour
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Work Location: One location
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