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We got a new job details in My Health Onsite & they are Hiring Candidates for Call Center – Patient Support Assistant
Job Details
Company Name : My Health Onsite
Company Location : Ocoee, FL 34761
Job Position : Call Center – Patient Support Assistant
Job Category : Jobs in Florida
Job Description :
My Health Onsite operates onsite and near-site health and wellness centers. We deliver advanced personalized work-site healthcare solutions to employers that enhance patient engagement while proactively improving healthcare outcomes. Our medical team takes time to build strong relationships. No one is rushed in and out, and no one is a “number.” Patients may access a range of medical services including x-ray, an onsite pharmacy, wellness services, treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured – we make prevention our number one goal.
*Schedule: * Monday – Friday 8am – 5pm
Essential Responsibilities
Provide information and assistance to patients over the phone
Verify eligibility, register patients, triage and schedule appointments
Maintain patient confidence and ensure confidentiality of patient care information
Coordination and tracking of patient referrals to outside imaging and medical providers
Perform general office duties such as answering phone, scanning and faxing
Identify and escalate priority issues
Minimum Qualifications
High School Diploma
Excellent customer service skills
Strong knowledge of computer systems including Microsoft Outlook, Word and Excel
Ability to effectively communicate with staff and patients using excellent written and verbal skills
Friendly personality and ability to work well as a team member
Prior experience in medical setting and with EMR preferred
Benefits
Medical, Dental & Vision Insurance
401k with Company Match
Paid Time Off & Holidays
My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
Job Type: Full-time
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