Part-Time Visitor Center Host job vacancy in Huneeus Vintners LLC – Jobs in California

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We got a new job details in Huneeus Vintners LLC & they are Hiring Candidates for Part-Time Visitor Center Host

Job Details
Company Name : Huneeus Vintners LLC
Company Location : Saint Helena, CA 94574
Job Position : Part-Time Visitor Center Host
Job Category : Jobs in California

Job Description :
The Visitor Center Host is the embodiment of Quintessa and our guest experience philosophy. A key role with Quintessa, our hosts serve to educate our guests, share our unique story and invite our guests to purchase wines and join our membership program.
Essential Duties:

Guest Experience – Host our guests for an educational and memorable visit to our estate. Our hosts create memories through storytelling and educate through sharing their knowledge of our winemaking and viticulture techniques.
Guest Engagement – Our hosts strive to create and cultivate meaningful relationships with our Quintessa members and guests with genuine interaction that is approachable and friendly.
Membership and wine sales – Hosts are evaluated on wine sales, membership sign-ups and personal conversion rates.
Create and maintain a guest-oriented environment focused on building customer relationships and loyalty.
Well versed and passionate about wine. Seeks to attain wine knowledge ranging from the wine industry, production and biodynamic farming. Deploys that knowledge to build rapport and educate our guests and members.
Input orders and maintain customer notes accurately and in a timely fashion through our CRM.
Ability to work in fast paced environment and keep busy during down time.
Engage with guests and promote capture of contact data for Vineyard Circle, mailing list, and wine sales.
Ability to work weekends, holidays and some evenings required.

Traits:

Professional, self-motivated, organized and efficient with the ability to multi-task in a fast paced, small team environment.
Goal orientated and motivated by achieving sales, both individually and as a team. Driven by team metrics and achieving financial deliverables.
Passion for wine and hospitality, enthusiasm for the guest experience and ability solve problems quickly.
Excelled verbal and written communication skills, including listening; confident communicator with small and large groups alike.
Highly dependable; acute attention to detail.
Professional appearance, demeanor and enthusiasm.

Qualifications:

Two – five years of sales/hospitality experience with a background in customer services, wine education, wine sales, hotel/concierge, and or wine club.
Shift scheduling: ability to work weekends, events (including evenings), holidays.
Ability to lift wine boxes 40-50lbs.
Role includes extensive sitting, standing and walking.
Experience with CRM systems and POS.
Must be at least 21 years of age.
High school diploma or equivalent.
History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies. (TIPS)

Estate Host Qualifications:

Min 2 years’ experience in hospitality, wine or related industry
Show’s success in membership acquisition and wine sales
Reliable team member, acts as support and greeter as needed. Completes side work and opening/closing checklists.
Displays order entry accuracy and consistent guest follow up
Preliminary wine, winemaking and grape growing knowledge
POS/CRM systems experience
Attend in house educational trainings
ABC or TIPS Certification
Experience with and ability to host large groups
Is a reliable team member with excellent time and attendance record
Displays time management maturity and hosts groups within the allotted time frame
Expresses an internal culture of sales success and team building
Acts as a Quintessa and HV ambassador when doing outreach and attending networking events
Ability to host special experiences including: events, VIP, trade, family, offsite pouring, etc.

Physical Requirements:

Ability to stand for long periods of time.
Available to work nights, weekends, some holidays and have a flexible schedule.
Repetitive use of hands and wrists to open wine bottles, pour wine and operate POS system.
Lifting/carrying average weight frequently 40 lbs.
Must be able to lift and/or move up to 50 pounds.
Pushing/pulling average weight frequently 50 lbs.

Company Overview:
Huneeus Wines is a dynamic collection of premium wines/wineries. The portfolio includes Quintessa, Faust, Illumination; all produced in Napa Valley; and Flowers Vineyard and Winery produced on the extreme Sonoma Coast. Most recently Leviathan, in Napa Valley and Benton-Lane located in the Oregon wine country, joined our portfolio. We are singularly focused on producing the highest quality wines and promoting them through a committed distributor network to passionate restaurateurs and retailers.
Location: St. Helena, CA (94574)
Category: DTC, Tasting Room and Retail