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We got a new job details in One Workplace & they are Hiring Candidates for Project Coordinator I
Job Details
Company Name : One Workplace
Company Location : Sunnyvale, CA 95134
Job Position : Project Coordinator I
Job Category : Jobs in California
Job Description :
Overview : Project Coordinator I, On-Site Services
*Overview/Position Summary*Act as the communication hub for client needs, order fulfillment, Project Management and Design support while maintaining product inventory.
*Responsibilities: *
Intake all customer requests via client’s database; assign to teams for execution if applicable
Update client’s database to record schedule changes while maintaining turnaround time to meet key performance indicators
Responsible for professional customer communications within the database, e-mails, phone calls and/or chat in a timely manner.
Gather, document, and track details on floor plan updates to reflect furniture deliveries
Work collaboratively with both internal and external stakeholders to ensure successful project completion.
Identify and expedite high level or escalated requests with professionalism and sense of urgency.
Ensure each request is completed to customer’s satisfaction
Overcoming obstacles by providing resources and solutions amidst ambiguity.
*Qualifications: *
Education/ExperienceAssociates Degree or higher from an accredited college or university preferred. Prior experience will be considered in lieu of a degree. One to three years of customer service experience preferably within an office or account management setting. Prior experience working within a ticketing or customer service queue is a plus.
Knowledge/Skills/Abilities
Capable of learning furniture system parts and assembly
Capable of learning to read and understand furniture floor plans
Strong verbal and written communication skills
Must be extremely organized with good time management skills
Strong attention to detail required
Ability to analyze and problem solve and make decisions with minimal guidance
Proficient in office productivity applications (Google suite product, preferred)
Must be flexible and have a strong sense of urgency
Ability to provide excellent customer service and foster both internal and external relationships
Ability to work independently and in a team environment
Physical Requirements
Seeing, hearing, color perception, clear speech
Ability to move distances within the office and warehouse
Complex reading and writing, basic math skills
Working Environment
Regularly works with others in person, over the phone and via email
Generally works in an office environment around moderate noise
Nature of work requires intermittent, unusual hours and some time spent out of the office
Flexibility to work morning shift
*Job Status: *Non-exempt
Job Type: Full-time
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